Last year, we were thrilled to be awarded five stars for service at the Financial Adviser Service Awards for the fifth year in a row. And we've aimed to deliver that same level of support this year.

During the recent challenging months, our teams have been working flexibly from home to provide you with the same excellent service. We understand the importance of having real people at the end of the phone when you need to talk to a decision maker.

Here are some of the things we've done over the last 12 months to deliver that support