About us

Welcome to Skipton Building Society for Intermediaries

It’s great when things just work. So, we have set out to do what we can to make your role easier.

We’re here to lay the foundations to help you create more homeowners by taking a common sense, straightforward approach to lending, really listening to brokers and their clients, and acting on their feedback.

Our award-winning service allows you to talk to real people who can make decisions, get practical support from your local BDM and TBDMs and contact us the way you want. You can also use our online tools around the clock when you need to.

Listen to more from our Head of Business Development, Paul Fenn.

Our investment in technology

We know that in the fast-paced world, you and your customers don’t have the time to work with a lender who depends on manual processes to make decisions. You need answers quickly and simply.

That’s why over the past few years, we’ve invested heavily in technology - because we believed that it would make a significant difference for you and your clients.

What have we done

2018

• Aim to review all post received after initial assessment within 24 hours to speed up time to offer.

2019

• Aim to review all Scottish and New Build cases within 48 hours of submission
• Continued investment in our capabilities for Automated Scoring and Policy rules.

2020

• Ability to provide day 1 offers
• Launched automated income verification tech, removing the need for bank statements and pay slips where possible.

2021

• Implemented automatic identification and verification to remove the need to provide certified ID where possible
• Access to subject matter experts via our Underwriting Expert mailbox
• Developed a new API for instant fraud checks and financial crime assessment.

2022

• All properties valued using an AVM through an API which is supported by Cloud technology - this enables instant valuations where the application qualifies for an AVM and also allows the Society to track and monitor AVM performance with a view to increasing usage
• New Build Help Desk launched for dedicated enquiries outside of BDMs
• Twenty7tec Integration - a full integration at Full Mortgage Application & DIP straight into Lender platform
• Moved to LMS for conveyancing panel management services in August 2022, which means we can add conveyancers to our panel within hours rather than days.