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Service Standards - Thursday 25 August 2016

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
10.9 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Thursday 18 August
Valuations Instructed:
24 hours
Processing Documents submitted on or before:
Wednesday 24 August
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
2 Seconds
Aug 16

Buy to Let rate reductions and withdrawal of 3 year intermediary exclusives

We'll be making the following changes to our on sale product range from 9am on Friday 19 August Read more

Aug 16

Skipton reduces selected residential fixed rates

We’ll be making selected rate reductions to 2 and 5 year residential fixed products from 9am Tuesday 2 August. Read more

New Build

Our Help to Buy products available to all intermediaries.

Web Chat

Chat online to our Intermediary Support Team.


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