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Service Standards - Monday 24 October 2016

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
8.3 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Tuesday 18 October
Valuations Instructed:
24 hours
Processing Documents submitted on or before:
Friday 21 October
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
12 Seconds
Oct 16

We're reducing Buy to Let fixed rates

From 9am Tuesday 4 October, we'll be making rate reductions to 2 and 5 year Buy to Let fixed products. Read more

Sep 16

Important changes to our mortgage product range

On Thursday 1 September we'll be reducing our Residential Mortgage Variable Rate (RMVR) and Buy to Let Mortgage Variable Rate (BMVR) by.0.25%. This is to reflect the reduction in the Bank of England Base Rate from 0.50% to 0.25% on 4 August 2016. All customers who took a mortgage out with Skipton on or after 14 November 2012 revert to RMVR or BMVR. Read more

New Build

Our Help to Buy products available to all intermediaries.

Web Chat

Chat online to our Intermediary Support Team.


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