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Service Standards - Friday 23 September 2016

Current service levels
Application to Offer Turnaround: (average based on latest 30 days)
11.45 Working Days
Underwriting Fully Packaged Cases submitted on or before:
Monday 19 September
Valuations Instructed:
24 hours
Processing Documents submitted on or before:
Thursday 22 September
Decision in Principle referrals:
2 hours
Call wait time: (based on previous working day)
2 Seconds
Sep 16

Important changes to our mortgage product range

On Thursday 1 September we'll be reducing our Residential Mortgage Variable Rate (RMVR) and Buy to Let Mortgage Variable Rate (BMVR) by.0.25%. This is to reflect the reduction in the Bank of England Base Rate from 0.50% to 0.25% on 4 August 2016. All customers who took a mortgage out with Skipton on or after 14 November 2012 revert to RMVR or BMVR. Read more

Aug 16

Buy to Let rate reductions and withdrawal of 3 year intermediary exclusives

We'll be making the following changes to our on sale product range from 9am on Friday 19 August Read more

New Build

Our Help to Buy products available to all intermediaries.

Web Chat

Chat online to our Intermediary Support Team.


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