Making things easier for you

Without you, we wouldn’t be where we are today. That’s why we provide a variety of services and tools designed to make things faster, easier and better for you.

You can talk to real people who can make decisions. You can phone, email, web chat or video call us. You can use our online tools around the clock. And get practical support from your local BDM.

We’re committed to you

Our job is to make things easier for you. And we’ll do whatever we can to make that happen.


  • You can rely on our common sense, straightforward approach to lending.
  • You can talk to our underwriting team if you need to.
  • We’ll aim to review any extra documents requested at initial underwrite within 24 hours.

Our People

  • You’ll be supported by a network of dedicated BDMs.
  • We combine technology with the human touch, to make our mortgage process more efficient for you.
  • You’ll receive clear, timely communications.


  • You can reach us on web chat for case updates and new enquiries.
  • Your feedback helps us to make our service work better for you.
  • Get in touch your way – by phone, email, web chat, video call or social.

Contact us

Speak to your BDM

BDM Finder
Affordability Calculator

See how much your clients could borrow.

Go to calculator
Lending Criteria

Do your clients' circumstances meet Skipton's lending criteria?

View criteria
Mortgage Products

Take a look at our range of products.

View products
Skipton Talks

Webinars, blogs & insight for the intermediary community.

Skipton Talks Hub